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ConsultBridge firewall and proxy settings

Published Jul 15, 2026 Updated Sep 22, 2026

This article lists the outbound HTTPS destinations that must be reachable from clinician workstations for FabrixMed ConsultBridge to work normally Use these settings when you configure firewalls secure web gateways DNS filters or proxy allowlists in a hospital clinic or...

This article lists the outbound HTTPS destinations that must be reachable from clinician workstations for FabrixMed ConsultBridge to work normally.

Use these settings when you configure firewalls, secure web gateways, DNS filters, or proxy allowlists in a hospital, clinic, or enterprise network.

Before you begin

  • Prefer FQDN allowlists over static IP addresses.
  • Allow TCP 443 for the domains listed below.
  • Enable cookies for *.fabrixmed.com.
  • Allow third-party cookies for id.qwykid.com during sign-in.
  • Avoid SSL inspection on identity and video traffic unless your vendor supports it.

Required domains

These destinations are required for the ConsultBridge web app on clinician workstations.

PriorityHostnamePortPurpose
P1cb.fabrixmed.com443App UI, APIs, consult workflows, uploads
P1consultbridge.fabrixmed.com443Alternate / legacy hostname
P1id.qwykid.com443Sign-in, OAuth, session bootstrap
P1cdn.fabrixmed.com443Static assets and file downloads
P2stackpath.bootstrapcdn.com443Bootstrap UI assets
P2ajax.googleapis.com443jQuery UI assets
P2cdnjs.cloudflare.com443UI libraries and icons
P2cdn.jsdelivr.net443Select2, Chart.js, plugins
P2fonts.googleapis.com443Web font CSS
P2fonts.gstatic.com443Web font files

Video consults

ConsultBridge uses "Zoom for Healthcare" for video consults in the production default path.

Allow these domains:

PriorityHostnamePortPurpose
P3zoom.us443*Join or start a video consult
P3*.zoom.us443*Zoom subdomains
P3source.zoom.us443In-browser Zoom SDK assets

* Zoom may require additional media ports depending on your deployment and client mode.

Official Zoom reference: Zoom network firewall or proxy server settings.

Feature-specific domains

Allow these domains only if your organization uses the matching workflow.

PriorityHostnamePortPurpose
P4challenges.cloudflare.com443Contact and demo forms
P4auth.fabrixmed.com443Legacy invite sign-in links
P4hcn.fabrixmed.com443Provider directory links
P4billing.fabrixmed.com443Organization billing setup
P4policy.fabrixmed.com443Terms and privacy pages
P4status.fabrixmed.com443Service status page

Troubleshooting

If users cannot sign in:

  • Check id.qwykid.com.
  • Confirm cookies are enabled for *.fabrixmed.com.
  • Confirm third-party cookies are allowed for id.qwykid.com.

If video consults do not open:

  • Check zoom.us and *.zoom.us.
  • Check the Zoom media ports required by your deployment.
  • Confirm SSL inspection is not breaking the Zoom session.

If forms do not submit:

  • Check challenges.cloudflare.com.

If attachments do not load:

  • Check cdn.fabrixmed.com.

If device capture works but the image never appears in the consult:

  • Escalate to FabrixMed support.
  • That usually indicates a server-side integration issue, not a workstation firewall issue.

Verification

After you apply the allowlist, test from a representative clinician workstation.

  1. Open https://cb.fabrixmed.com.
  2. Complete sign-in and confirm the session returns to ConsultBridge.
  3. Open an active consult and start or join a video call.
  4. Open a consult attachment and confirm the file loads.
  5. Submit a contact or demo form and confirm CAPTCHA completes.

Copy-paste block

Use the following list for the minimum workstation allowlist.

cb.fabrixmed.com
consultbridge.fabrixmed.com
id.qwykid.com
cdn.fabrixmed.com
stackpath.bootstrapcdn.com
ajax.googleapis.com
cdnjs.cloudflare.com
cdn.jsdelivr.net
fonts.googleapis.com
fonts.gstatic.com
zoom.us
*.zoom.us
source.zoom.us
challenges.cloudflare.com
auth.fabrixmed.com
hcn.fabrixmed.com
billing.fabrixmed.com
policy.fabrixmed.com
status.fabrixmed.com

Note

  • Allow the explicit ConsultBridge hostnames one by one; do not broad-allow *.fabrixmed.com for workstation egress

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